University of Toronto

Transcript Centre

Important News:  There will be a system update: ACORN, ROSI Alumni Transcripts, Degree Explorer, MyRes & VBRS will be unavailable from November 16 at 4 p.m. to November 19 at 8 a.m. (EST). U of T is upgrading ACORN to improve performance for faster registration.  As one of the largest university-wide initiatives, the project has involved converting 2 million lines of code to Java and replacing a mainframe server with Linux blade servers. The new platform will ensure that U of T stays at the forefront of technological innovation.  Thank you for your patience as we transition to the new system.  

For updates on progress, check @uoftacorn on Twitter and Facebook.

Rotating Postal Strike:

In the event a rotating postal strike is in place, the University of Toronto Transcript Centre (UTTC) will mail transcript orders submitted with the MAIL option via Canada Post.

Transcripts sent by Campus Mail addressed to Faculties/Divisions within the University of Toronto will continue to be delivered without interruption.

The information below outlines alternate methods of ordering and delivering transcripts during a strike.

Frequently Asked Questions (FAQ)

Q) What alternate delivery options are available during the postal strike?

Currently, there are two other methods to order transcripts.

  1. Courier Service – The UTTC uses FedEx couriers. Students can order and pay online directly through rosi.utoronto.ca or by e-mail by submitting a transcript order form found at transcripts.utoronto.ca or in person at UTTC.

For Courier charges, please refer to Cost of Transcripts on this site

  1. Pick-up – Also ordered online through rosi.utoronto.ca, by e-mail, submit a transcript order form found at this site transcripts.utoronto.ca or in person at UTTC

Requests can be made to pick up transcript/s in person at any of our three campuses. Written permission from the student is required if someone other than the student is picking up a transcript. Complete the third party pick authorization found at this site transcripts.utoronto.ca

Q) What about orders sent by mail?

If you choose to send your transcript via Canada Post/mail, instead of one of the options above, your transcript order will be processed and mailed out.   It’s up to students to take the chance by selecting mail as the method of delivery and hope delays are not too long.  If you require delivery in a timely manner, we recommended using Option #1, Courier Service, during the postal strike.  Information about the status of mail in the Canada Post system during the strike may be found on the Canada Post website.

Q) For any mail orders already placed, can they be changed to a different delivery method?

If the transcript/s has not printed yet, we can change the method of delivery to pick up or Courier, if the transcript/s printed/processed not released to the Canada Post Box it can be held for pick up at any of the three campuses (see Delivery Pick-Up Options on this site)

For assistance with your order or any other inquiries, please email the UTTC at transcripts@utoronto.ca. or contact Mrs. Sana Kawar, Manager University of Toronto Transcript Centre by e-mail at sana.kawar@utoronto.ca or by telephone 416-946-5338.

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University of Toronto Transcript Centre (UTTC)
Enrolment Services 
172 St. George Street
Toronto, Ontario
M5R 0A3

Hours of operation:

Monday, Wednesday, Thursday and Friday: 9:30 a.m. to 4:30 p.m.

Tuesday: 1:00 p.m. to 6:00 p.m.

Telephone Inquiries:
Monday, Wednesday, Thursday and Friday: 9:30 a.m. to 4:30 p.m.

Tuesday: 1:00 p.m. to 4:30 p.m.

Telephone: 416-978-2190

Methods for ordering transcripts

There are two options for ordering a University of Toronto transcript. These options are available to both current students and alumni of the University of Toronto.

How to order a transcript

On-line via ACORN/ROSI-RAT (The Alumni Transcript Service). – fastest method

Transcript order form – in person/regular mail/email