University of Toronto

Transcript Centre

Delivery/Pick-Up Options

Transcript Processing Times

Transcript order/s submitted online or by e-mail before 2:00 p.m. and orders submitted in person before 1:00 pm will be processed and released same day with the exception of unforeseen production/technical issues.  Orders received after 2 pm on Fridays will be processed on the next business day, orders with the pickup option at the UTM or UTSC campus, please see below for processing time.  

The UTTC is committed to providing our students with timely and exceptional service.  

Please note:  It’s the student’s responsibility to contact us (the UTTC) to inquire if transcript/s ready for pick up.  Our contact number is on our landing page.


Canada PostYou may have your transcript mailed directly to the recipient or you may have it mailed to you in a signed and sealed envelope. Transcripts are mailed to any destination in the world at no extra charge.  Check with Canada Post for estimated delivery times.



FedEx LogoTranscripts may be sent via FedEx Courier Services for an additional charge. Delivery is normally within 1-5 business days depending on the destination. Once your transcript has been ordered and all fees paid, you will receive a FedEx tracking number and estimated delivery date (when possible).

An additional fee for this service will be added to the total cost as follows:All prices in Canadian Dollars (CDN)
 Within Ontario/Quebec


 Within all other provinces of Canada


 Within the U.S.


 All other International destinations


For courier deliveries, please note that transcripts cannot be sent to a Post Office Box.You must have a complete mailing address (including street name and number, room #, apartment #, or buzzer if applicable).  A signature is required for all deliveries, please ensure someone is available to sign.

FedEx will impose an additional fee if the address is incomplete, Fed-Ex corrects it or you change it after it has been shipped out. Un-deliverable transcripts will be destroyed by Fed-Ex after 5 business days with no refunds.

 Pick up

Pick-up optionYou can choose to pick up your transcript at one of the following locations.  Please visit their website or phone their office for hours of operation:

Click on the Campus links to reveal the details 


University of Toronto Transcript Centre – UTTC (St. George Campus) +

University of Toronto Transcript Centre
172 St. George Street
Toronto ON  M5R 0A3
Telephone: 416-978-2190

University of Toronto Mississauga – UTM +

Office of the Registrar
Innovation Complex, Rm. 1235
Mississauga, ON L5L1C6
Telephone: 905.828.5399

University of Toronto Scarborough – UTSC +

Office of the Registrar, Room AA142
1265 Military Trail
Toronto, Ontario M1C 1A4
Telephone: 416.287.7001

For pick up at the University of Toronto Mississauga (UTM) and University of Toronto Scarborough (UTSC) allow an extra 2 business days for delivery.  Transcripts are shipped via courier

Please Note:  Due to the holiday closure, orders submitted online/in person after 9 am on Thursday December 20th with the UTM/UTSC pickup option will not be picked up by the courier service until the University re-opens on January 7th, 2019.  The transcript/s will be ready for pick up at these locations January 8th, 2019 

Deliveries schedule :

UTM:  Monday – Friday

UTSC: Monday, Wednesday & Friday.

No deliveries on holiday Mondays and when the university is closed 

Please note:  It’s the student’s responsibility to contact us (the UTTC) to inquire if transcript/s ready for pick up.  Our contact number is on our landing page.

If the student/alumnus is collecting their transcript they must show photo ID before it is released to them (a U of T student card is acceptable). Transcripts picked up on behalf of students will only be released if the Transcript Centre has received a Transcript Pick up Authorization Form completed by the student/alumnus along with a government issued photo ID.

Transcripts for pick up that have not been collected will be destroyed after 6 months.  No refund will be issued for these transcripts.